unsung heroes The Queen's Golden Jubilee Award for voluntary service by groups in the community The Queen's Golden Jubilee 2002 logo
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Cabinet Office - Office for the Third Sector
case studies  

2003 Award winners

A-H | I-Q | R-Z

Lanarkshire Cancer Care Trust (Volunteer Driver Service)Lanarkshire Cancer Care Trust (Volunteer Driver Service)

Formed 17 years ago, this group provides cancer sufferers with a personal, friendly service that transports them to their medical appointments comfortably, to time and in safety.

With 155 volunteers and 4 paid staff, the group has 1,400 patients on its books and in a typical 12 month period takes around 50 patients each day to hospital or day care.

The service has developed because the local ambulance service is unable to meet the specific needs of cancer patients who are often exhausted by long journeys. The volunteer driver service is able to provide individual ‘customized’ transport so that patients are away from their homes for much shorter periods.

The photograph below shows members of the Trust and its drivers receiving the Award from the Lord-Lieutenant of Lanarkshire, Gilbert Cox MBE JP, on behalf of Her Majesty The Queen, at a reception on 23rd June 2002.

Contact: 01698 355137


The Magdalene Group

In 1992, two Norwich magistrates became concerned at the number of very young people coming before the court for prostitution offences. The need for a safe drop-in centre in Norwich was identified to enable prostitutes to inter-act with trained support workers.

The Group was set up in the heart of the ‘red light' district to encourage the spiritual, physical and educational well-being of people working in prostitution, and to offer opportunity for change. Initial funding provided a sitting room, reception area, administration office and one paid worker to co-ordinate educational opportunities and identify support needs. There are now two drop-in sitting rooms, used for social gatherings, and a variety of educational and social activities are provided in a safe and supportive atmosphere. Six paid workers and 22 volunteers provide extensive out-reach work and support.

In its first ten years, the Group has helped 27 women to come away from prostitution and successfully rebuild their lives.

Contact: 01603 610256

Muslim Women's Welfare Association

Set up in 1980, this London group provides a safe environment in which support and advice can be given to Asian women about welfare benefits and access to mainstream services such as housing, social services, education and child provision. English language classes, IT training and other courses are also provided. The group has an ‘open door’ policy and will help anyone who approaches them: young and old, men and women, from any community.
MWWA has provided a breakthrough for the ethnic minority community. Many Asian women were suffering in silence because they were not aware of their rights in society and had been dominated by partners and family members. The group has helped women to learn a second language and they have now the confidence to be able to raise their issues of concern.
In addition to dealing with issues such as domestic violence, disability, HIV/AIDS,
homelessness, single parents, and drugs awareness, the group runs a number of projects including a summer playscheme.

Contact: 020 8539 7478

Newham Night Shelter Volunteers

10 years ago, Newham churches from different denominations came together though the Newham Renewal Programme to provide tangible help and support for homeless people in the Borough and neighbouring areas.

The shelter, which enables homeless people to escape the cold winter nights, is part of a much wider piece of work carried out in partnership with ‘Turnaround’ (a Newham Renewal Programme project). It runs for 20 weeks between the beginning of November and the end of March, and provides a platform to enable ‘Turnaround’ staff and volunteers to engage on a one-to-one basis with visitors.

Over 3,000 homeless people have been helped over the years by a total of 600 helpers and volunteers who play a major part in running the shelter.
Visitors register at about 8pm and, after initial refreshments, enjoy a three course meal. There is then time to sit and talk, relax or watch TV before going to bed. After a simple breakfast the next morning, they leave the shelter between 7 and 8am.

Contact: 020 8472 2785

North Devon Gymnastics Display Club

The club was established in 1999 to give people of all ages in North Devon the opportunity to participate in gymnastics, learn new skills and meet friends with similar interests in a friendly, ‘family’ environment.

Display gymnastics involves many gymnasts working together to produce a performance. The routines are choreographed to incorporate people of all ages and abilities, ensuring the gymnasts learn to communicate and make friends across the generations.

The club has performed displays all over North Devon, supporting local fundraising events and agricultural shows. They also enter festivals across the country, including taking a team of 40 to Scotland in 2002. In 2003, they represented Britain at the World Gymnaestrada (festival of gymnastics) in Lisbon.
The club provides sessions for people of all ages, from toddlers to adults. It focuses on developing its members as individuals, providing opportunities for improving physical health and psychological and social well-being. When gymnasts reach the age of 14, they are encouraged to coach so as to improve their self-confidence and to provide excellent role models for the 3 to 9 year olds. Over 35 coaches have been trained, most of whom are still at school.

The club aims to continue the coach education programme and fundraising for more equipment at more venues to increase participation and enable the current members to learn more skills.

Contact: 01237 471701


Perry Hall Community AssociationPerry Hall Community Association

This Birmingham-based group encourages residents to meet each other and to ensure that standards in the local area do not decline. They also provide entertainment by arranging coach trips and holidays as well as providing exercise through dance classes and gardening.

The group have particular cause to celebrate winning The Queen’s Award because it coincides with their 50th anniversary in May. Mrs. Elsie Juchnowicz, Secretary for the last 20 years, described this as “a nice twist of fate” and said that all the members were delighted.

Members of the group shown in the photograph below are: front : Fred Pagett, President; centre (from left) : Ireen Pagett, Entertainments Secretary and Elsie Juchnowicz Secretary and Magazine Editor; back (from left) : Alan Cox – Treasurer and Doug Haslam – Chairman.

Contact: 0121 356 8277

Plymouth Musical Activities ClubPlymouth Musical Activities Club

PMAC was set up in 1979 to teach young people between the ages of 9 and 18 the joys of self-made music, not only for themselves but also for the benefit of others.

The club is open to all young people who wish to learn and perform live music. There is no bar on ability or musical background. Commitment and supporting the aims of the club are the fundamental requirements for membership. In addition to its 70 or so musicians, the club has a singing section of 35.

Public performances are given in support of other charitable organisations, clubs or schools in support of their fund-raising activities. These performances not only help to reinforce self-confidence and team spirit in the young people, but also engender a sense of community awareness. PMAC provides an alternative interest and focus for those who might not be interested in the more traditional youth organisations.

Contact: 01752 776848


Quaking Houses Village Hall AssociationQuaking Houses Village Hall Association

Quaking Houses is a small, ex-mining village situated within the political ward of South Moor in the East of Derwentside. The village of Quaking Houses is made up of four rows of terraced houses with no local amenities. At the entrance to the Village is ‘The Pit Wheel’, a reminder of the Village’s mining history.

The Association was formed by the local people to carry out social activities. The original hall was a wooden hut. The community carried out various fund-raising activities and, with the assistance of Lottery funding, built a new Village Hall which was opened in 1997.

The Association is run by a Management Committee made up of local people. The volunteers work extremely hard to raise funds to meet the increasing running costs of providing the activities that benefit all the community within the area.

Activities within the Hall range from courses on IT for all age groups through to a craft club and Youth Club for younger members. The Hall has also recently been designated a Satellite Centre for Education in the Community.

Contact: 01207 283016

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